Real Revolutionaires Start Or Buy A Business |
She makes her financials work for her.

Woodhaven, MI: Meet Pamela Rodgers, the owner of Rodgers Chevrolet. We learn that key to her repeat business success is service. From her originally designed, colorful waiting area featuring a speedway theme to a team of highly skilled service advisers, Rodgers Chevrolet is a company that never misfires when it comes to building long-term relationships with customers. This is a team that's as well trained in the mechanics of human dynamics as they are the electronics of today's automobile engine. Keeping that relationship running smoothly is a matter of individualized communications where customer satisfaction is not an optional service. Pamela's story is all the more unique in that she is one of the few women in the world to own a dealership in her own right. It wasn't passed on to her by her father or a husband, and she took a failing location and turned it around. Today, with a team of 85 employees Rodgers Chevrolet generates $73 million in revenue annually by
selling nearly 200 and servicing as many as 1,200 cars per month.
Go to all the key ideas and videos from this episode...
|